Cebu Pacific Air supports the Philippine government's contact tracing effort in implementing the TRAZE APP

Traze App is a unified national QR code-based app that will automate the contact tracing of the aviation sector for the Department of Transportation and all its attached agencies. Starting November 28, 2020, all passengers transiting through Airports will be required to register on the Traze app.

Cebu Pacific Air, the Philippines' leading carrier is in full support of the government’s contact tracing efforts as it launches the Traze App.

In a statement, Cebu Pacific VP for Marketing and Customer Experience Candice Iyog said, “We commend the government for launching this contact tracing app. We believe having a single contact tracing app for the industry will not only make the track and trace process more effective and efficient, it is also one of the critical steps in rebuilding trust and confidence in travel”.

“We are positive that with this in place, coupled with the multi-layered approach airlines strictly implement, passengers will feel more confident in air travel. We continue to collaborate with our partners in the industry to make sure we all work together in ensuring a safe journey for the riding public, so every juan  may travel with peace of mind,” Iyog added.  

How Traze works?

Traze allows passengers to conveniently register an account on their mobile devices, and scan QR codes at designated areas at the airport. Once someone with COVID-19 is identified, an in-app notification will be sent to persons this passenger may have had contact with. Individuals who may have been exposed are advised to immediately isolate themselves and practice other sanitation precautionary measures. 

Meanwhile, passengers who do not have mobile phones or any other mobile gadget may go to the Malasakit Helpdesk at the airport where they will be assisted in acquiring a unique QR code. Another option is for them to ask a family member to register for them on the Traze app.      

The said app is currently being tested across four major airports in the Philippines, specifically in Manila, Clark, Cebu, and Davao.    

CEB continues to implement multi-layered safety measures in accordance with global aviation standards to ensure inflight transmission is virtually nonexistent. These include daily extensive cleaning and disinfection protocols for all aircraft and facilities, mandatory wearing of face masks and shields for passengers and crew, and contactless flight procedures. Our aircraft are equipped with hospital-grade HEPA (High Efficiency Particulate Air) filters, proven to eliminate viruses, including the novel coronavirus, with 99.9% efficiency.    

For a list of flight requirements and other frequently asked questions, passengers may visit: https://bit.ly/CEBFlightReminders.

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